The when and how of delegation One of the benefits of working with so many talented individuals in the coaching room is that I am able to support great minds solving similar problems. One of these is when and how to delegate. Our old friend the Boston matrix has...
Be adult; work with adults Wouldn’t it be great if every organisation was blessed with adults being adult all the time? However, the truth is we all behave differently in different contexts and at different times in the workplace, and sometimes the wrong behaviours...
Should I step in or hold back? One of the toughest things to do as a leader is to know when to intervene. Yes, we all like things done our way, but when should we step in and when should we hold back? All too often we act instinctively and intervene when it feels...
Active listening drives better business results One of the most underrated activities in the workplace has to be listening. We are all so busy doing and wanting to be heard that in the art of listening has almost faded into disuse. Asking that all important question,...
What’s your brand? Whether we like it or not we all have a brand. We all present in a particular way and leave an immediate impression on those around us. Even though few of us are marketeers, how we are perceived internally and externally as leaders is...
Manager, mentor or coach? Some of us are naturally quite authoritarian leaders; others operate more comfortably as a mentor or a coach. Being aware of where you sit on this continuum, and being able to move between these styles, will help you become more effective....
